Posts Tagged ‘consumer protection’

Last week, the House of Representatives Financial Services Committee voted 39-29 for the creation of a federal agency that would provide consumer protection. The proposed agency (called in bills the Consumer Financial Protection Agency) has been in the news since its proposal earlier this year.

This vote is seen as an important step, but the bill must still face votes before the full House of Representatives and the Senate.

Who Wants It, Who Does Not

For the past few months, lobbyists from both sides of the debate have been pushing legislators to make a decision about the potential consumer protection group.

  • A Yea from consumer advocates: Generally speaking, supporters of consumer rights favor the agency's creation. If approved, the agency would regulate certain financial products like mortgages, credit cards and loans, and would provide oversight rules for some banks and lenders.
  • A Nay from big business: Supporters of large businesses and big financial firms oppose the agency, claiming that it would introduce too much government regulation into the business sector, thus hampering trade and profitability.

What The Agency Would and Wouldn't Do

Though many democrats and consumer advocates have reportedly lauded the Financial Services Committee's initial vote, the bill has apparently changed significantly since its introduction by the Obama administration.

Here's a look at what the House has outlined so far for the potential agency:

  • Limited regulatory reach: While the CFPA would be able to regulate certain lenders and issuers of financial products, the Financial Services Committee's version of the bill exempts many groups, such as lawyers, car dealers, cable companies, retailers, accountants and real estate brokers.
  • No state overrides: Though the original version of the bill would have allowed stricter state regulations to trump the national rules, this version does not.
  • Most banks can keep current regulators: Perhaps the most significant change to the bill from its earlier version was one that would allow the vast majority of American banks (about 98 percent, sources estimate) to keep their current regulators for overseeing enforcement of consumer protection laws.

Baby Steps Forward

Though passage of a House committee is only the first step in what may be a long journey, the forward motion of the bill can be viewed as a positive sign for American consumers.

While it's unfortunate that a massive collapse of the real estate industry and stock market was required to incite lawmakers to bolster consumer protections, it's good that they're taking action now.

Additional Resources

H.R.3126 (PDF)

Tuesday, September 8th, 2009

FTC Publishes Warning About Layaway Plans

The Fair Trade Commission, a consumer protection group, has recently suggested that American consumers take some precautionary measures before agreeing to buy anything with a layaway plan.

What Is Layaway Plan?

  • Traditional layaway: These programs work by allowing you, the consumer, to buy goods bit by bit. Rather than using cash or a credit card, you can make regular payments to a retailer and receive your item only when you’ve paid its full price. The name refers to the physical act of setting aside or laying an item away until the customer has fully paid for it.
  • Contemporary layaway: Today, layaway programs still exist, but are no longer confined to stores’ physical locations. Online layaway programs allow you to make payments to a layaway company, which acts as a middleman between you and a retailer, and then have your item delivered when you’ve completed payments.

Protecting Yourself When Using Online Layaway Sites

Online layaway services each work a little differently, but they have the same basic structure:

  1. Online retailers post their items. You select which item you want to buy.
  2. Online layaway firms allow you to set up a payment plan to cover the cost of the merchandise.
  3. You make payments (by check, money order, debit or credit card) according to the agreement.
  4. When you’ve paid for your item completely, the layaway company sends money along to the merchant and the merchant sends you your purchase.

Nowadays, you can pay for anything from furniture to vacations to planned surgery with a layaway program.

Before agreeing to a layaway plan, though, make sure you understand these crucial items:

  • Terms of the layaway plan: Reading the information provided will help you determine whether there’s a limited time to make payments, a minimum payment required, service fees of any kind, and penalties or fees for late or missed payments.
  • Cancellation options: Will you get a refund if you decide you no longer want the item? Some companies offer partial refunds; some do not. You may be charged a non-refundable fee even if you back out of the agreement. Be sure you know your options for getting your money back if you change your mind.
  • Reputation of the business: Online companies can be more difficult to evaluate for seediness than real-life ones. To determine the credibility and reputation of the firm you’re working with, check with your local Better Business Bureau (www.bbb.org), your state’s attorney general (www.naag.org) and your local consumer protection agency (www.consumeraction.gov).

Pssst...

If you've been the victim of a bad layaway plan and you're slipping behind on all of your bills, filing bankruptcy may be an option for you.

The Fair Trade Commission, the government’s consumer protection arm, basically functions to make sure consumer protection laws are enforced – and we the people aren’t scammed by savvy corporations trying to get around the rules.

Here are the latest ways we’re being protected:

Mortgage Company Agrees to Fine for Violating Opt-Out Notice Rule

Metropolitan Home Mortgage, Inc., also known as Wholesale Home Lenders, reportedly violated the Opt-Out Notice Rule, which requires that:

  • Unsolicited mail loan offers must include two opt-out notices, one short and one long. These are required so that people know they have the opportunity to stop receiving offers.
  • The offers must disclose that information from consumers’ credit reports was used to determine whether they qualified for the loan offers.

The company will pay a $20,000 civil penalty and has agreed to comply with rules in the future.

The FTC will monitor the company to verify compliance.

Victory for Homeowners: This can be seen as part of the government’s efforts to crack down on the deceptive and even predatory practices that many have been deemed a partial cause of the housing market’s bubble and subsequent downturn.

Job-Placement Scam Slammed

The FTC has also taken steps this week to halt a job scam that targeted job seekers across the country by placing ads in local newspapers. The defendants in the case are Career Hotline, Inc. and its head, Susan Bright.

How the scam worked:

  • The scammers placed ads in newspapers across the country that provided an 800 number for interested parties to call.
  • Once they dialed, applicants were asked about their work history.
  • During the conversation, callers were asked to pay a “placement fee” ranging from $89 to $195.
  • Callers were promised a job with an annual salary of at least $25,000 if they complied with the terms of the phone call.

Victory for Jobseekers: Thanks to the FTC, the lucrative and devious world of scamming the unemployed out of their money has just become a bit less profitable.

Get the facts on bankruptcy so you can avoid predatory practices.

This could be good news for consumers: President Obama is reportedly poised to proposed a new group to improve consumer protection in the United States.

The group, called the Consumer Financial Protection Agency (CFPA), could provide an exciting variety of regulations and protections for Americans.

The agency is reportedly going to be based on legislation introduced by Senator Dick Durbin (D, Ill) and backed by Senators Ted Kennedy (D, Mass) and Chuck Schumer (D, NY).

Consumer Protection with Teeth

Various news outlets have been emphasizing the idea that this consumer protection agency (unlike other consumer protection agencies?) would “have teeth,” presumably meaning significant power.

The realm of the CFPA would likely include the following.

  • Enforcing protection from deceptive practices. Although the term “predatory lending” hasn’t been used, the agency would ensure that consumers could access clear, concise information about the financial products offered to them and that agencies refrained from using deceitful marketing.
  • Enforcing fuller disclosure about financial products. Theoretically, requiring companies to be upfront about fees, penalties, costs and risks would better equip consumers to make smart financial decisions.
  • Discouraging exotic financial products. The agency would add hurdles to the process of signing agreements for complex products like subprime mortgages and complex credit cards for consumers whose needs would be served by more standard products.
  • Removing the risk factors for another mortgage crisis. This could involve implementing significant structural changes to the mortgage lending industry so that excessively risky loans would no longer make financial sense.
  • Toughening requirements for lenders. To discourage excessive leveraging by lenders, the agency could require lenders to hang on to at least five percent of their loans instead of selling them in full to investors. This would, in theory, encourage lenders to make less risky loans.
  • Overseeing the Community Reinvestment Act. The agency would also be involved in checking in on the progress of the CRA, which encourages financial institutions to lend to financially disadvantaged communities.

Support and Opposition

Unsurprisingly, many business organizations have expressed concern about the CFPA, suggesting that the proposed regulations could hinder their ability to make profits.

In fact, the CFPA would do just that – specifically, hinder businesses from making profits by using deceitful and/or dishonest tactics.

Lawmakers and consumer advocates from all over the political spectrum, though, have shown support for the agency and its proposed powers.

Need more consumer protection or filing bankruptcy information? Visit our home, www.TotalBankruptcy.com.